il Forno Santorini
GREN
Kamari coastline at golden hour
The Fine PrintPlain English

Terms
& conditions.

The rules of the table, written as we'd say them in person — clear, honest, and short enough to actually read.

Welcome to il Forno Pizza & Pasta. By browsing this website, placing an order, or reserving a table with us, you agree to the terms set out below. They are written in plain English on purpose — we believe a clear handshake makes for a better dinner.

01

Acceptance of Terms

By accessing or using ilforno.gr, you confirm that you have read, understood and agreed to these Terms & Conditions, together with our Privacy Policy. If you do not agree, please refrain from using the website or our services.

These terms apply to all visitors, customers and anyone else who interacts with the site or with our restaurant in Kamari, Santorini.

02

Use of the Website

This website exists to share information about our menu, our story, and our hours, and to allow guests to reserve a table or get in touch. You agree to use it only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else's use.

  • You will not attempt to interfere with the operation of the site or its security.
  • You will not use the site to submit false, misleading or fraudulent information.
  • You will not scrape, harvest or republish content from the site without our written permission.
03

Reservations & Cancellations

Reservation requests submitted through our website are received as requests and are only confirmed once we reply to you in writing. We try to confirm every request within one working day.

We kindly ask for at least one day's notice for a booking, and earlier during peak summer season. Tables are held for up to fifteen minutes past the reserved time — after that we may need to release them to the next guest.

If your plans change, please cancel as early as you can — even a quick note helps another guest find a seat at our table.

For large parties (eight or more) or private events, we may agree on specific terms in writing, including a pre-set menu or a small deposit to secure the booking.

04

Delivery & Orders

Delivery is available across the island of Santorini, every day from 11:00 to 22:00. Estimated times are given in good faith and may vary depending on weather, traffic and the distance from Kamari.

Orders are prepared fresh once received. We may be unable to accept changes after an order has been placed into preparation, but we will always do our best to accommodate reasonable requests.

If a delivery cannot be completed because the recipient is not reachable at the stated address or phone number after two attempts, the order may be considered fulfilled and no refund will be due.

05

Allergens & Dietary Needs

Our kitchen handles wheat, dairy, eggs, nuts, seafood, soy and other common allergens. While we take care to avoid cross-contact, we cannot guarantee a completely allergen-free environment.

If you have a serious allergy, please tell us when you book or order. We will tell you honestly whether we can prepare your dish safely. Where we cannot, we will say so rather than risk your wellbeing.

  • Gluten-free pizza dough is available on request.
  • Most pastas can be prepared vegan on request.
  • A kids menu is available — just ask.
06

Pricing & Payment

All prices are shown in Euros (€) and include applicable VAT. We reserve the right to change prices at any time without prior notice; the price that applies to your order is the one displayed on our menu at the time the order is placed.

We accept cash and all major credit and debit cards (Visa, Mastercard, American Express), as well as contactless payments. For delivery orders, payment is settled in cash or by card with the courier on arrival.

07

Intellectual Property

All content on this website — including text, photography, illustrations, the il Forno name and logo, and the overall design — is the property of il Forno Pizza & Pasta or its licensors, and is protected by Greek and international copyright laws.

You may view and share links to our pages for personal, non-commercial use. Any other reproduction, redistribution, modification or commercial use requires our prior written consent.

08

Privacy & GDPR

We collect only the information needed to confirm your reservation, fulfil your order, or reply to your message — typically your name, email and, where given, a phone number.

Your information is never sold, rented or shared with third parties for marketing purposes. Under the GDPR, you have the right to access, correct or request the deletion of any personal data we hold about you. For details, see our Privacy Policy.

09

Limitation of Liability

We do our best to keep the website accurate, available and free of error, but we cannot guarantee that it will always be uninterrupted, secure or fault-free, nor that the information shown is free of typographical errors.

To the maximum extent permitted by Greek law, il Forno Pizza & Pasta is not liable for any indirect, incidental or consequential loss arising out of the use of this website or our services.

10

Changes to These Terms

We may update these Terms from time to time, to reflect changes in our practice or in the law. When we do, we will update the "Last Updated" note above and post the revised version on this page.

Your continued use of the website after a change indicates your acceptance of the updated Terms. We encourage you to review this page occasionally so you stay informed.

11

Governing Law

These Terms & Conditions are governed by the laws of the Hellenic Republic. Any dispute arising in connection with this website or our services shall be subject to the exclusive jurisdiction of the competent courts of Santorini, Greece.

That's all. Thank you for reading to the end — and for joining us at the table.
— Questions?

Something unclear?

We're happy to explain in person, in writing, or over a slice. Drop us a message and we'll get back to you.

Get in Touch